Your Cross-Border Care Journey

From first consultation to recovery, we're with you every step of the way.

The Full Journey: 6 Steps

From booking to post-care — AI by your side at every step.

01Intake

Book Consultation

Tell us about your condition and what you're looking for.

Needs DiscoveryInitial Assessment1-on-1 Response

What we do

  • Capture your background, clinical context, and treatment goals.
  • Identify the records and follow-up points needed for the next step.

What you get

  • A clearer direction for care — not a cold start from zero.
  • A low-friction starting point you can build on.
02Records

Records Gathering

Upload your records — AI matches you with the right specialists.

Image / PDFAI TranslationSpecialist Matching

What we do

  • Organize foreign-language records, lab reports, and imaging.
  • Generate a structured Chinese summary and begin matching.

What you get

  • Faster progression to hospital and specialist matching.
  • Lower cost of cross-language communication and record prep.
03Plan

Care Plan Matching

A personalized care plan with transparent pricing.

Treatment AssessmentClear BudgetRemote Consultation

What we do

  • Provide a treatment-direction assessment and cost estimate.
  • For complex cases, arrange remote consultation with doctors.

What you get

  • A clearer treatment path with budget boundaries.
  • Assess first, then decide whether to come to China.
04Pre-Travel

Visa & Arrival

Bookings, visa, airport pickup, and bedside support — coordinated in one place.

Hospital BookingVisa SupportPickup & Escort

What we do

  • Coordinate hospital appointments, bed scheduling, and records prep.
  • Arrange visa support, airport pickup, and multilingual escort.

What you get

  • Pre-travel essentials sorted in one pass — no more fragmented handling.
  • A smoother, more reassuring cross-border travel-to-care handoff.
05Treatment

Treatment

Coordinated support and companionship throughout your hospital stay.

Translation SupportFamily SyncEnd-to-End Escort

What we do

  • Provide translation, communication, and workflow support to close information gaps.
  • Keep family members in sync with key updates and milestones.

What you get

  • Focus on recovery during treatment — not on logistics.
  • A more stable sense of support for both patients and families.
06Post-Care

Post-Care Management

Continued follow-up after discharge — distance doesn't break the connection.

Follow-up SchedulingRecords ArchiveRemote Re-Consult

What we do

  • Coordinate with your attending physician on follow-ups and remote re-consults.
  • Maintain organized records for easy reference and continuity.

What you get

  • Continuous medical support after discharge — service doesn't end at the door.
  • More efficient follow-up visits and return trips to China.

Start Your Journey

Begin your cross-border care journey — with AI guiding every step.

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